My name is Bianca Fredborg Madsen and I'm a UX- and Service Designer from Copenhagen, Denmark focused on designing engaging user experiences.
I hold a Master in IT from the IT-University of Copenhagen where I have been studying 'Digital Design and Communication' (M.Sc.) with specialization in service design, user experience design, and interaction design.
My motivation for design is transforming user insight and business visions into awesome, wonderful, easy-peasy-to-use, thought-provoking, loveable and fun products and services.
In my work, I use service design methods to understand user behavior and business processes, conceptualize trough user-driven innovation processes and concept development, and transform these into new strategies for products and service experiences.
With a background in both academia and experience from design agencies, I'm both a thinker and doer, an academic and a practitioner, a nerd and a creative.
Right now I'm available for full-time positions and freelance jobs within the fields of digital design, UX-design, and service design - or if you simply need someone creative to help make your users and customers happy. Feel free to contact me we if you should be interested in learning more about me and what I do.
Feel free to:
IT-University of Copenhagen
Cand.IT in 'Digital Design & Communication'
Ba.Sc in Performance Design & Informatics
Media- and business-academy Sealand
- User research
- Usability testing
- Concept testing
- User Experience
- Service Design
- User Journey Mapping
- Service Blue Print
- Business Model Canvas
- Rapid prototyping
- App Design
- User Interface Design
- Interaction Design
- Participatory Design
- Personas and scenarios
- Conceptual design
- Information Architecture