My name is Bianca Fredborg Madsen and I'm a UX- and Service Designer from Copenhagen, Denmark focused on designing engaging user experiences.

I hold a Master in IT from the IT-University of Copenhagen where I have been studying 'Digital Design and Communication' (M.Sc.) with specialization in service design, user experience design, and interaction design.

My motivation for design is transforming user insight and business visions into awesome, wonderful, easy-peasy-to-use, thought-provoking, loveable and fun products and services.

In my work, I use service design methods to understand user behavior and business processes, conceptualize trough user-driven innovation processes and concept development, and transform these into new strategies for products and service experiences.

With a background in both academia and experience from design agencies, I'm both a thinker and doer, an academic and a practitioner, a nerd and a creative.

Right now I'm available for full-time positions and freelance jobs within the fields of digital design, UX-design, and service design - or if you simply need someone creative to help make your users and customers happy. Feel free to contact me we if you should be interested in learning more about me and what I do.

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REFERRENCES

Jeg har haft den store glæde at arbejde sammen med Bianca Madsen i forbindelse med udviklingen af et nyt erhvervspakkeforløb til Roskilde Museum. Jeg har oplevet Bianca som en venlig og imødekommende person der med iderigdom og engagement, arbejder seriøst og fokuseret med ovennævnte projekts udfordringer og problemstillinger. Endvidere har Bianca også god sans for forståelse for opgavens målgruppe og de virkemidler der kan tiltrække og fastholde kundegruppen. Jeg medgiver Bianca mine bedste anbefalinger.
— Nikolaj Lindegaard Helms, Museumsinspektør på Roskilde Museum
Bianca er et kompetent og kreativt menneske. Hun er dygtig til sit arbejde, overholder aftaler og leverer indenfor tidsrammen. Bianca har derudover en positiv og konstruktiv tilgang til problemløsning. Som studerende har Bianca udvist både analytisk forståelse og skaberkompetencer indenfor digitale medier og visuelt design samt evner til selv under pres i projektarbejde at levere glimrende resultater. På de bevæggrunde har hun min fulde anbefaling.
— Kenny Marek Møller, ekstern lektor og projektleder på IT-Universitetet
 

CV

EXPERIENCE

Digital Design Assistent
At FFW
2015

Digital Designer (Intern)
At FFW
2015

Digital Designer (Intern)
At Bysted A/S
2015

Student Assistant
At IT-Universitet of Copenhagen
2014

Instagram’er
At Visit Copenhagen
2013

Web Design Intern
At ArtRebels A/S
2011

 

EDUCATION

IT-University of Copenhagen
Cand.IT in 'Digital Design & Communication'
2013- 2016

Roskilde University
Ba.Sc in Performance Design & Informatics
2011-2014

Media- and business-academy Sealand
Multimedia Designer
2008-2010

Greve Gymnasium
Mathematical Student
2004-2007

SKILLS

- User research
- Usability testing
- Concept testing
- User Experience
- Service Design
- User Journey Mapping
- Service Blue Print
- Business Model Canvas
- Sketching
- Co-Creation
- Innovaition
- Rapid prototyping
- Wireframing
- App Design
- User Interface Design
- Interaction Design
- Participatory Design
- Personas and scenarios
- Conceptual design
- Information Architecture